Shipping Policy

Thank you for visiting and shopping at online store. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing info

Let’s Camp uses a print-on-demand service from Gelato to print, fulfill and ship our orders. 

We only sell and ship to addresses in Canada and the United States.

Upon receipt of an order, Gelato will perform the Services, by facilitating printing and shipment of the products you have ordered. Gelato connects independent local printers in a global network. On the basis of the shipping address set out in your order, Gelato allocates the order to a local printer based on geographical location, machine capabilities, available capacity, and other factors.

Orders that include more than one category of Product may be produced at different print facilities (such as due to capabilities, capacity and delivery address) and may therefore be delivered separately.

The website will show you an estimated delivery once you have entered your address in the checkout process. We will use all reasonable efforts to ensure that the Products are delivered within the estimated timeframe but shall not have any liability if the Products are delivered later.

You will be notified as soon as it becomes aware of circumstances that may cause substantial delay. The Products will be sent by regular post unless otherwise set out in the checkout process. Irrespective of the shipping method agreed in the checkout, Gelato has the right to choose another carrier and carrier method, provided the quality and delivery time that the carrier and/or the method are of a similar quality and offer a similar delivery time.

If the Customer has chosen tracked delivery, Gelato shall bear the risk of loss and damage to the Products during transportation. If the Customer has chosen non-tracked delivery, the order will be deemed delivered and title and risk of loss transferred to the Customer upon delivery of the Products to any common carrier.

Gelato is responsible for customs clearance except for the countries where DDP (Delivery Duty Paid Incoterm) is not allowed. For those countries, the Customer assumes all risks and responsibility for the import clearance and duties.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed on the cart page and upon checkout.

Rates

You can expect to pay between $9 – 12 for shipping for one item, and up to an additional $3 for each extra item.

Delivery estimates

Your order will be shipped and delivered anywhere between 3 – 14 days of being delivered. This ranges based on how close you are located to a fulfillment center. There are fulfillment centers in both the US and Canada.

Shipment confirmation & order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number should be active within 24 hours.

Return shipping

All returns must be shipping within 30 days of purchase along with a copy of your receipt.

To return your product, mail your product to: 

2222 Avenue C N, Saskatoon, SK, S7L 6C3, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please also reference our Refund and Returns Policy.